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When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime.
How much notice needs to be given before I move out?
Generally, no notice is required; however, our staff will go over that process at the time of rental.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued form of ID (example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis, so you are not tied down to a long-term contract. However, many of our customers enjoy substantial savings by using our Pre-Paid Discount Program. With this program, you can pre-pay 3, 6, or 12 months at a time and receive a discount off your rent, plus you will not have to worry about late payments!
Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.
How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
What forms of payments do you accept?
Checks, money orders, VISA, MasterCard, American Express and Discover.
Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office. Come see us for all your packing needs at great prices!
How do I know how much storage space I will need?
We have several tools available to you right here on our website that will help you determine how much space you will need! Our Space Estimator will help you calculate the square footage you need, and the Unit Size Guide will give you a visual guide.
Can I just stop by to view the facility and storage spaces or do I need an appointment?
Stop by anytime during our office hours: 9am to 5pm Monday – Saturday, and Sundays 1pm to 5pm. We’ll be happy to give you a complimentary tour of our facility, and help you find the unit to best suit your needs.
Do I need to bring my own lock?
We encourage tenants to bring their own locks at time of move-in; however, we also have disk locks available for purchase.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
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